azjill Privacy Policy

azjill operates the online casino and sportsbook platform at azjill.cam, serving players throughout the Philippines. In the course of operating this platform and providing our services, azjill collects and processes personal data about you. We take the privacy of our players seriously, and this policy is designed to give you a clear, honest picture of exactly what data we hold, why we hold it, who we share it with, and how long we keep it.

This Privacy Policy is compliant with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and the Implementing Rules and Regulations (IRR) issued by the National Privacy Commission (NPC) of the Philippines. Where applicable, international data protection standards are also observed.

If you have questions about this policy that are not answered below, you can always reach the azjill privacy and support team through the contact details provided in Section 15.

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, the data controller responsible for the personal information collected through the azjill platform is:

azjill
Website: azjill.cam
Email: [email protected]
Market: Republic of the Philippines

As the data controller, azjill determines the purposes for which your personal data is processed and the means by which that processing is carried out. azjill is responsible for ensuring that all personal data is handled in accordance with the DPA and this Privacy Policy.

azjill collects the following categories of personal data from users of the platform. We collect only what is necessary for the purposes described in Section 5 of this policy.

azjill does not collect sensitive personal information as defined under Section 3(l) of the DPA — such as health data, racial or ethnic origin, religious beliefs, or political opinions — except where strictly required by applicable regulatory or anti-money laundering obligations and only with your explicit consent where required by law.

azjill collects personal data through the following means:

• Direct submission: Information you provide when creating an account, completing KYC verification, submitting a support request, or communicating with the azjill team via live chat or email.
• Automated collection: Technical data collected automatically as you browse and use the azjill platform, including via cookies, web beacons, server logs, and similar tracking technologies. See Section 10 for full details on cookies.
• Payment processors: Transaction confirmation and reference data shared by GCash, Maya, and participating Philippine banks when you make a deposit or receive a withdrawal.
• Third-party identity verification providers: Where azjill engages licensed KYC service providers to assist with document verification and liveness checks during the identity verification process.
• Game providers: Session data, bet records, and game outcome data generated by JILI, Pragmatic Play, and other licensed game software providers whose products are hosted on the azjill platform.
• Regulatory and compliance sources: Information received from PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities in the course of regulatory compliance activities.

azjill processes your personal data for the following specific, legitimate purposes:

• Account creation and management: To register your player account, maintain your account profile, and administer your access to the azjill platform.
• Identity verification (KYC): To verify your identity and age (21+) in compliance with PAGCOR regulations and the Philippine Anti-Money Laundering Act (AMLA), and to prevent underage gambling.
• Payment processing: To facilitate deposits via GCash, Maya, and other supported Philippine payment methods, and to process withdrawal requests to your verified payment account.
• Gaming and platform service delivery: To operate the games, live casino, sportsbook, and bingo services on the platform, including recording game outcomes and maintaining transaction histories.
• Regulatory compliance: To meet azjill's obligations under the DPA, AMLA, Counter-Terrorism Financing Act, PAGCOR regulations, and other applicable Philippine laws and regulations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, collusion, and other prohibited conduct.
• Responsible gaming: To monitor gaming behavior and implement responsible gaming interventions, including deposit limit enforcement and self-exclusion, where requested or required.
• Customer support: To respond to your queries, investigate complaints, and maintain records of support interactions for quality assurance purposes.
• Marketing and promotions: Where you have given your consent, to send you information about azjill promotions, bonuses, and updates. You may withdraw this consent at any time by contacting support.
• Platform improvement: To analyze platform usage patterns (in aggregated, anonymized form) for the purpose of improving the azjill user experience, game selection, and payment infrastructure.

Under the Data Privacy Act of 2012, azjill processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to perform the contract between azjill and you as a registered player — including account management, game access, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC, AML, CTF, and PAGCOR requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where azjill's legitimate interests do not override your fundamental rights.
• Consent: Processing for optional purposes — such as marketing communications and optional cookies — where your prior, freely given, specific, and informed consent has been obtained. You may withdraw consent at any time.

azjill does not sell your personal data to third parties. We may share your information only in the following limited and controlled circumstances:

• Payment processors: GCash, Maya, BPI, BDO, Metrobank, and other payment service providers receive necessary transaction data to process your deposits and withdrawals. These providers process your data under their own privacy policies and applicable financial regulations.
• Game providers: Licensed game software providers (including JILI and Pragmatic Play) receive session identifiers and technical data necessary to deliver game services. They do not receive your full identity or financial data.
• KYC and identity verification providers: Licensed third-party providers engaged by azjill to assist with document verification receive identity and verification document data for the sole purpose of verifying your identity.
• Regulatory and law enforcement authorities: azjill is legally required to disclose personal data to PAGCOR, the AMLC, the National Privacy Commission, and other competent Philippine authorities when required by law, court order, or lawful directive.
• Fraud prevention and security services: Where necessary to prevent or investigate fraud, money laundering, or other criminal activity, azjill may share relevant data with authorized security and compliance service providers operating under strict confidentiality agreements.
• Corporate transfers: In the event of a merger, acquisition, or transfer of all or substantially all of azjill's assets, your personal data may be transferred to the relevant successor entity, subject to the same privacy protections described in this policy.

All third parties with whom azjill shares personal data are bound by confidentiality obligations and are required to process data only for the purposes for which it was shared, in compliance with the DPA.

azjill retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention guidelines apply:

• Active account data: Retained for the duration of your active player account relationship with azjill.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA requirements applicable to covered persons in the Philippines.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the last transaction, whichever is later.
• Customer support records: Retained for a minimum of three (3) years following resolution of the support interaction.
• Marketing consent records: Retained until consent is withdrawn plus a reasonable archival period for compliance demonstration purposes.
• Technical and log data: Generally retained for up to twelve (12) months, unless longer retention is required for security investigations or legal proceedings.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be attributed to an identified individual.

azjill implements technical, organizational, and administrative security measures designed to protect your personal data against unauthorized access, loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the azjill platform, the same standard used by Philippine banks for online banking.
• Encryption at rest for sensitive personal data and financial records stored on azjill servers.
• Access controls: Personal data is accessible only to azjill personnel and authorized third parties who have a legitimate operational need to access it, governed by role-based access controls and confidentiality obligations.
• Two-factor authentication (2FA) available to all registered players to secure account login, and mandatory for internal administrative access.
• Regular security assessments and penetration testing of platform infrastructure and data systems.
• Incident response procedures: azjill maintains documented procedures for identifying, containing, and reporting personal data breaches. In the event of a breach that poses a real risk to data subjects, azjill will notify affected players and the National Privacy Commission (NPC) within the timeframes prescribed by the DPA and its IRR.

While azjill takes reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account login credentials and for notifying azjill immediately if you suspect unauthorized account access.

azjill uses cookies and similar technologies — including web beacons and local storage — to operate and improve the platform. Cookies are small text files placed on your device when you visit azjill.cam.

• Strictly necessary cookies: Required for core platform functionality, including maintaining your login session and security state. These cannot be disabled without preventing platform use.
• Functional cookies: Remember your preferences, such as language settings and display options, to improve your experience on return visits.
• Performance and analytics cookies: Collect anonymized data about how visitors use the azjill platform, which pages are visited most frequently, and how users navigate the site. This data is used to improve platform performance and usability.
• Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and other security threats.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect platform functionality and may prevent you from accessing certain features. azjill does not use cookies to serve third-party advertising on its platform.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by azjill:

• Right to be informed: The right to know whether azjill holds personal data about you, and to receive this Privacy Policy explaining how that data is processed.
• Right of access: The right to request a copy of the personal data azjill holds about you and to receive information about how it is being used.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held about you.
• Right to erasure ("right to be forgotten"): The right to request deletion of your personal data, subject to azjill's legal obligations to retain certain data under AMLA and other applicable regulations.
• Right to object: The right to object to the processing of your personal data, particularly where that processing is based on legitimate interests or where the data is used for direct marketing purposes.
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that azjill has violated your rights under the DPA.

To exercise any of these rights, please contact the azjill support and privacy team using the details in Section 15. azjill will acknowledge your request within five (5) business days and respond within the timeframes prescribed by the DPA and NPC regulations.

The azjill platform is strictly intended for individuals who are 21 years of age or older. This requirement is mandated by the applicable Philippine gaming regulatory framework administered by PAGCOR. azjill does not knowingly collect or process personal data from individuals under the age of 21.

Age verification is conducted as part of the mandatory KYC process prior to the processing of any withdrawal. Where azjill discovers or has reasonable grounds to believe that a registered user is under 21, the account will be immediately suspended, real-money game access will be blocked, and any deposits will be reversed to the originating payment method following investigation.

If you believe that a minor has accessed the azjill platform or submitted personal information to azjill, please contact our support team immediately at [email protected] so that we may take prompt corrective action.

Some of azjill's technology and service providers — including game software providers such as JILI and Pragmatic Play — may operate data processing infrastructure outside the Philippines. Where personal data is transferred outside the Philippines in connection with azjill's service delivery, such transfers are conducted in accordance with Section 21 of the Data Privacy Act of 2012 and the NPC's guidelines on cross-border data transfers.

azjill ensures that cross-border data transfers are made only to jurisdictions or organizations that provide an adequate level of data protection, or are subject to appropriate contractual safeguards — such as data processing agreements containing standard data protection clauses — that ensure your personal data receives equivalent protection to that afforded under Philippine law.

If you would like more information about the specific safeguards in place for any cross-border transfer of your data, please contact azjill using the details in Section 15.

azjill reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or platform features. When material changes are made, azjill will notify registered players via email to the address on file and/or through a notice posted on the azjill platform.

The "Last Updated" date at the top of this policy indicates when the most recent revision was made. Your continued use of the azjill platform following notification of any changes constitutes your acknowledgment of the updated Privacy Policy. If you disagree with any change, you may close your account and request deletion of your data by contacting the azjill support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or azjill's handling of your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 through the azjill platform at azjill.cam. Tagalog-speaking support agents are available during Philippine peak hours.
• Email: [email protected] — for privacy-related requests, please include "Privacy Request" in the subject line to ensure prompt routing to the appropriate team.

azjill aims to acknowledge all data privacy requests within five (5) business days and to resolve them within the timeframes required by the Data Privacy Act of 2012 and NPC regulations. For complex requests involving data erasure or portability, additional time may be required, and you will be kept informed of progress.

If you are not satisfied with azjill's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.